What We Collect and Why
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. We also log device and session data each time you access the platform
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from your phone or browser, so we can keep your account secure and your session consistent across devices. Transaction records tied to your wallet are kept for account verification and to process withdrawals accurately. We do not sell your personal data to third parties. Cookies and
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similar tools track your session state and help us remember your preferences — you can manage these through your browser settings. Any data we hold is kept only as long as your account is active or as required by applicable rules in your region. If you
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close your account, you can request deletion of personal data that is not subject to a legal retention requirement. Availability of certain features and the scope of data processing may vary depending on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.